There are two divisions to our company, The Realty Store Property Management, which is a customer service driven, professional, full service Property Management Company. We also have a full service Real Estate Brokerage, Realty Executives Alberta Elite, where we have an amazing team of Licensed Realtors that are highly trained in all aspects of Real Estate, ranging from Residential Listings and Sales to Real Estate Investing, Commercial Real Estate, Farms and Acreages. When it comes to all aspects of Real Estate, we have got you covered.
The Realty Store Property Management is very proud of our amazing customer service that we provide to all of our tenants. We believe that our tenants are our customers, which makes them our main priority! We have been in business since 2006 and we have one of the most professional and organized teams possible in Property Management. Our core values are to be honest and accountable at all times and to listen to our tenants needs. Our goal is to resolve any issue of a conflict with a positive outcome for all parties. We service Red Deer and all surrounding areas as far east as Stettler, as far west as Rocky Mountain House, as far North as Ponoka and as far South as Olds.
The office staff are polite and friendly. Matthew is very knowledgeable and helpful. He is a very caring and compassionate person.
Darla Black
In working with individuals in a wide variety of service industries - knowledge and integrity are two of the key values I look for. Matthew Lavergne has those in spades. If you are looking for commercial or residential property management - talk to Mr. Lavergne. You won't be disappointed.
Matthew Mowbrey
After dealing with a terrible landlord, The Realty Store has been a real breath of fresh air.The rental agent who showed me the unit was kind and is always there to answer any questions I might have, maintenance guy was very easy to work with when doing my walk through and let me add any silly little thing I deemed necessary on my move in inspection, and the receptionist has been awesome every time I've gone in to pay my rent.Would definitely recommend to anyone looking to rent!
Kyla Routhier
Hi have been working with the Realty Store for several years now and nothing bad to say at all! The staff are friendly and professional with quick response. I strongly suggest the Realty Store as a property management company. Thank you so much!
David Horn
As along term customer of the Realty Store I have had a very positive, professional experience. When you rent a property you sign a contract that out lines what is expected from the tenants and the Realty Store.Nothing changes when it is time to move out, if you stayed with in the terms of the rental agreement you get your deposit back. If you decided to not live up to the rules associated with the rental you could potentially loose a portion of your deposit (that's why deposts are required).There are a lot of comments on this review where its pretty clear the people didn't live up to their end of the contract and then decided to lash out and try and do damage to a business instead of taking personal responsibility.I hope people who read these reviews realize where the majority of these negative review are from people acting like children who need to take personal responsibility for their actions and also understand the expectations from renting some one else's home.This crew has always has been fair to us, we have not always agreed in all situations but in the end we are still clients and happy to be.
J. Scott
Matt is professional and kind and Ken is a great mantaince man and always quick to get work done. Highly recommend this company.
Kaylene Fehr
From the time we listed our property with Matthew at The Realty Store it has been nothing but a positive and professional experience. Customer Service has been exceptional.
Kay Stickland
The staff was great in helping us find a place to move to here in Red Deer - left us with a great experience in the hectic decision to move our household from Edmonton. Many different alternatives for paying the rent each month, and I am sure that if we ever need to have someone come in and repair anything it will also be a great time.Our thanks to all the staff for making our lives a bit easier!
Arnold Sookochoff
Great company to find a home with, the staff are all well informed about the area and all fantastic at helping you through the process making it stress free and enjoyable. Would recommend to anyone!
Dillan Ross
I have been renting with the Realty Store for a year now and have nothing but amazing things to say about them !! Nicole + all the staff that works there are absolutely amazing and easy to deal with ! I have never had an issue living here with the unit and they do an amazing job on outside maintenance to make the place look incredible. If I were to rent again I would definitely be renting from them !!! I just bought a house and that is the reason I won't be renewing my lease.
I am moving out next week and will update the review regarding damage deposit 🙂
Isabelle Parker
The realty store was mg first company I ever rented with and if I ever had to rent again I would go through them in a blink of an eye. I was a single female living on my own in a basement suite and I felt so safe. If I had any problems or questions I would call the maintenance manager Ken and he would respond and get me help within the hour. That was so important to me. It was always a great experience when dealing with Ken and I’m truly blessed for all his help! Everyone at the reality store was so kind and helpful, I don’t regret anything 🙂
Morgan Ganzeveld
These guys are awesome. Truly care about the customers and properties. Definitely worth checking them out.
Ron Rustad
We have been working with the Realty Store for only 8 months and we are really impressed with everyone there. From the receptionist right up to the general manager, they are a wonderful group to deal with. Definitely worthwhile checking them out.
red deer
Awesome staff!! Very friendly and helpful
Cindy Purcell
I have known and worked with the their team for a few years and they are always top level in everything they do. I recommend them if you want to rent a home or have them manage your property for you.
