There are two divisions to our company, The Realty Store Property Management, which is a customer service driven, professional, full service Property Management Company. We also have a full service Real Estate Brokerage, Realty Executives Alberta Elite, where we have an amazing team of Licensed Realtors that are highly trained in all aspects of Real Estate, ranging from Residential Listings and Sales to Real Estate Investing, Commercial Real Estate, Farms and Acreages. When it comes to all aspects of Real Estate, we have got you covered.
The Realty Store Property Management is very proud of our amazing customer service that we provide to all of our tenants. We believe that our tenants are our customers, which makes them our main priority! We have been in business since 2006 and we have one of the most professional and organized teams possible in Property Management. Our core values are to be honest and accountable at all times and to listen to our tenants needs. Our goal is to resolve any issue of a conflict with a positive outcome for all parties. We service Red Deer and all surrounding areas as far east as Stettler, as far west as Rocky Mountain House, as far North as Ponoka and as far South as Olds.
The staff was great in helping us find a place to move to here in Red Deer - left us with a great experience in the hectic decision to move our household from Edmonton. Many different alternatives for paying the rent each month, and I am sure that if we ever need to have someone come in and repair anything it will also be a great time. Our thanks to all the staff for making our lives a bit easier!
Arnold Sookochoff (White Wolf)
I have used this rental company for my property and they have been great working with, they place your property up at fair market value, tend to the needs of the renters and take full control needing no intervention whatso ever.
yd75
I have had the pleaser of working closely with both Nicole and Val in the office over the years. I have sent many references to Nicole for prospective tenants and they have came back confirming the great service they get from all the office staff. The Realty Store itself always has a great variety of rentals and seem to accommodate almost everyone! Keep up the good work!
Christina Urlacher
These guys are awesome. Truly care about the customers and properties. Definitely worth checking them out.
Ron Rustad
I have known and worked with the their team for a few years and they are always top level in everything they do. I recommend them if you want to rent a home or have them manage your property for you.
Graham Barclay
Talk about a Management company concerned about the service of owners, and awesome representation of tenants, what a great company, and as a landlord, happy to provide a quality home working with this company.
Daniel Bradshaw
We have been working with the Realty Store for only 8 months and we are really impressed with everyone there. From the receptionist right up to the general manager, they are a wonderful group to deal with. Definitely worthwhile checking them out.
red deer
The staff was great in helping us find a place to move to here in Red Deer - left us with a great experience in the hectic decision to move our household from Edmonton. Many different alternatives for paying the rent each month, and I am sure that if we ever need to have someone come in and repair anything it will also be a great time.Our thanks to all the staff for making our lives a bit easier!
Arnold Sookochoff
As along term customer of the Realty Store I have had a very positive, professional experience. When you rent a property you sign a contract that out lines what is expected from the tenants and the Realty Store.Nothing changes when it is time to move out, if you stayed with in the terms of the rental agreement you get your deposit back. If you decided to not live up to the rules associated with the rental you could potentially loose a portion of your deposit (that's why deposts are required).There are a lot of comments on this review where its pretty clear the people didn't live up to their end of the contract and then decided to lash out and try and do damage to a business instead of taking personal responsibility.I hope people who read these reviews realize where the majority of these negative review are from people acting like children who need to take personal responsibility for their actions and also understand the expectations from renting some one else's home.This crew has always has been fair to us, we have not always agreed in all situations but in the end we are still clients and happy to be.
J. Scott
Awesome staff!! Very friendly and helpful
Cindy Purcell
From the time we listed our property with Matthew at The Realty Store it has been nothing but a positive and professional experience. Customer Service has been exceptional.
Kay Stickland
Upon hours of research, I chose The Realty Store to manage my property. Matthew was the most informative and transparent of the property managers I had interviewed. Since then I have had nothing but great service from the team at the Realty Store. They have been extremely prompt when I required investment income documentation when acquiring credit and on another occasion when seeking approval for signing an apartment lease in another city.
Tyler James
Hi have been working with the Realty Store for several years now and nothing bad to say at all! The staff are friendly and professional with quick response. I strongly suggest the Realty Store as a property management company. Thank you so much!
David Horn
I have been working with Matthew and the team at the Realty Store for years now. They have exceeded all my expectations. They are professional and responsive and take care of all my property needs. I have no worries or concerns with this team on the job.
Cynthia Rowsell
In working with individuals in a wide variety of service industries - knowledge and integrity are two of the key values I look for. Matthew Lavergne has those in spades. If you are looking for commercial or residential property management - talk to Mr. Lavergne. You won't be disappointed.
